Customer Resolution Center
At APTIVEX ACADEMY, we are committed to maintaining the highest standards of integrity, transparency, and compliance with all applicable laws and industry best practices. Our goal is to provide a seamless and enriching learning experience while ensuring fairness, accountability, and trust in all our interactions with students, parents, professionals, and partners.
Commitment to Ethical Business Practices
APTIVEX ACADEMY is dedicated to maintaining responsible, ethical, and student-centric business practices in the ed-tech sector. We uphold the highest standards of integrity and transparency, ensuring that our actions always prioritize the best interests of our students.
Grievance Handling & Resolution Process
We understand that concerns or grievances may arise, and we are fully dedicated to addressing them promptly and effectively. If you have any complaints regarding our services, policies, or business practices, we encourage you to contact our Grievance Officer for a fair and transparent resolution.
How to Submit a Grievance
If you have any concerns regarding:
Course quality, content, or delivery Internships, career placement, or recruitment support Payment, refund, or billing issues Any violation of our terms, policies, or ethical standards Any other service-related matter
You can reach out to our Grievance Officer at the details mentioned below:
📌 Grievance Officer : Akash Yadav
📧 mail : grievanceaptivex@gmail.com
🌐 Website : www.aptivexacademy.com
Resolution Timeline
We are committed to addressing and resolving all grievances within 30 days from the date of receipt. Our team will acknowledge your concern within 48 hours and keep you informed about the progress until a satisfactory resolution is reached.
Our Assurance
- Every grievance is taken seriously and handled with fairness, confidentiality, and professionalism.
- We strive to resolve concerns efficiently while ensuring the best interest of our students and stakeholders.
- We continuously enhance our processes based on feedback and evolving industry standards to provide an exceptional learning experience.
+91 70327 21284 
infoaptivex@gmail.com